- We provide comprehensive services in the area of SW support for investment banking
- We develop cooperation with partners in areas that are not functionally covered by CTS
- We’re not only an IT supplier, but a business partner too. We have a good understanding of the given matter, and a business very much appreciates this
- We develop our product according to trends on the market. We want to help business in seeking new opportunities
- We want to be the largest supplier of IT services in investment banking in the EME.
Post-implementation support services
We are well aware that our supply does not end with the successful implementation of the system. On the contrary, we feel that customers value the quality of the supplier according to the quality and range of provided post-implementation services. These services generally feature:
- Ensuring SLA according to client requirements
Since this is a very specific and time-critical business, we guarantee our customers a very precise SLA (Service Level Agreement) both for starting the requested solution, as well as for its solution. These guarantees are part of the standard offer.
As part of the provision of SLA and other post-implementation support servers, we abide by very precise rules with the aim to ascertain the high quality of provided services. The entire process is standardized and managed with a clearly defined methodology. The provision of the Requester helpdesk application to our customers is a given. Thanks to this, customers have the option to monitor and assess in time services provided.
- Monitoring of changes, trends
Investment banking is a very dynamic area. Not only are products changing, but also the trading conditions (external factors). In this regard, we are trying to monitor those changes that are frequently forced by regulators and to provide our customers as quickly as possible with an analysis on the impact of these changes on CTS products. This saves our customers time and they can thus full devote themselves to developing their business.
Training offer – SW aspects of trading on capital markets
Securities trading is a basic alternative for investing one's savings and licensed traders as the providers of these services try to come up with innovations and distinguish themselves from each other with the aim to attract more customers. One of the necessary conditions for success is quality procedural and system support.
The aim of the training, which is to obtain all basic information on entering the Czech capital market and in the second technical part we present a more detailed interface to the primary market in the Czech Republic - the Prague Stock Exchange.
Acquired knowledge from the course will help you understand connections, avoid pitfalls and design an operating and secure solution for requirements from innovative minds and current users of the systems and processes.
Custom-made development
Our specialists are IT experts with a deep knowledge of business matters. This enables us to also offer other services related to matters of trading on capital markets. This concerns, for instance, the development of a custom-made solution, a knowledge of portals and their implementation. And consultation in the area of IT investment banking is a given.